Avis de Maintenance Programmée du Week-End

2 October 2025,09:10

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Cher client,

Dans le cadre de l’engagement continu de PU Prime à fournir un environnement de trading stable et fiable, veuillez prendre note des activités de maintenance programmées chaque week-end :

1. Mise à jour du serveur le samedi

Calendrier : Chaque samedi, de 00h00 à 02h00 (heure système), avec une durée estimée maximale de 30 minutes. La durée réelle peut varier selon les besoins du système.
Plateformes concernées : Application PU Prime, MT4 et MT5.
Impact : Pendant cette période, des déconnexions ou interruptions temporaires peuvent survenir, affectant le trading, la visibilité des comptes dans le portail client, les transferts internes, les dépôts et les retraits.
Objectif : Optimiser le système et renforcer sa stabilité globale.

2. Optimisation du serveur MetaQuotes

Calendrier : Chaque dimanche à 03h47 (heure système), avec une durée estimée de 10 minutes.
Plateformes concernées : Application PU Prime, MT4 et MT5.
Impact : Des interruptions temporaires peuvent se produire, empêchant l’ouverture, la clôture ou la modification des ordres, ainsi que de brèves déconnexions aux serveurs.
Objectif : Processus de routine fixe conforme aux exigences de MetaQuotes, visant à réduire la charge du serveur et à améliorer la stabilité générale de la plateforme.

Note importante :

Conformément à l’Accord de service client, PU Prime ne pourra être tenu responsable des pertes éventuelles survenues pendant les périodes de maintenance programmée. Nous vous remercions de votre compréhension et mettrons tout en œuvre pour minimiser les désagréments.

Nous nous excusons pour la gêne occasionnée et restons engagés à vous offrir la meilleure expérience de trading possible.

Pour toute mise à jour susceptible de générer des interruptions plus longues, une annonce séparée sera communiquée à l’avance.

Si vous avez des questions ou si vous avez besoin d’aide, veuillez contacter notre équipe d’assistance à la clientèle par Live Chat, par courriel : [email protected] ou par téléphone +248 4373 105.

Risk Warning: Trading Contracts for Difference (CFDs) involves a high level of risk and may not be suitable for all traders. The use of leverage magnifies both potential profits and losses, meaning you could incur losses greater than your initial deposit. It is important to understand the risks involved and assess whether you can afford to lose your invested capital. When trading CFDs, you do not own the underlying assets and have no rights to them. Past performance is not indicative of future results. The information provided on this website is for general informational purposes only and does not constitute investment advice, recommendation, or solicitation to engage in any investment activities. It does not take into account your personal financial circumstances, investment objectives, or risk tolerance. Any interaction with this website is an individual and voluntary action on the part of the user. The content on this website should not be construed as an invitation to enter into or acquire PU Prime’s financial services and products. Under no circumstances shall the Company be held liable for any loss or damage, in whole or in part, arising from, or in connection with, any CFD trading activities. Please review the legal documents available on our website to ensure that you fully understand the risks associated with CFD trading. If necessary, seek independent advice from qualified professionals.

Regional Restrictions: This information on this website is not intended for distribution to, or use by, any person or entity who is a citizen or resident of certain jurisdictions, including, but not limited to, Singapore, the United States, China, Philippines and jurisdictions listed on the FATF “blacklist”, and the major global sanctions lists. It is also not intended for distribution or use in any jurisdiction where such distribution or use would violate local laws or regulations.

PU Prime is a trading name for multiple entities operating across various jurisdictions. These following entities are authorised to operate under the PU Prime brand and trademarks.

PU Prime Ltd is an investment dealer authorised and regulated by the Financial Services Commission of Mauritius under License No. GB23202672, with registered address at Suite 201 Level 2, The Catalyst, Cybercity Ebene, Mauritius.

PU Prime Trading Pty Ltd is an Australian financial services licensee authorised and regulated by the Australian Securities and Investments Commission of Australia under License No. 410681, with its registered address at Suite 103, Level 1, 17 Castlereagh St, Sydney, NSW 2000, Australia. For Australian clients who have onboarded through https://www.puprime.au, the product issuer is PU Prime Trading Pty Ltd.

Finzero Cap Ltd. is registered in the Republic of Cyprus under registration number HE414308. Its registered office is located at Archiepiskopou Makariou III, 160-1st floor, 3026, Limassol, Cyprus.

Finzero Cap Ltd. is registered in the Republic of Cyprus under registration number HE414308. Its registered office is located at Archiepiskopou Makariou III, 160-1st floor, 3026, Limassol, Cyprus. Finzero Cap Ltd. facilitates services for the licensed and regulated entities within the PU Prime Organizational Structure, including but not limited to payment services. These services do not involve the use of any trading terminals.

Avis de Maintenance Programmée du Week-End

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